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Return
We sincerely hope you are happy with your purchase, but if you change your mind, you are free to request a return within 7 days of receipt. Please follow the return process steps below.
Policy
All items purchased are eligible for return or exchange within 7 days of receipt. Please ensure the product you return is in its original condition with all tags attached, invoice and packaging (including cartons, dust bags, chain wrapped etc.) intact. (except returns due to damage or flaws). Otherwise, we will be unable to accept your return and issue a full refund. Please note that customers are responsible for paying for their own shipping costs for returning their item, except for quality issues (damage, stains, etc.). No extra service charge is needed. Any item marked as [SALE] cannot be returned or exchanged. We will notify you once we have received your return and processed your refund. We do not process direct exchanges. We suggest you initiate a return for the refund and place a new order for the preferred item(s) at your earliest convenience.
Please note: Customers are responsible for any customs duties and fees incurred due to personal reasons for returns, except in cases of product quality issues or our responsibility.
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